Refund Policy


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Transparent. Fair. Client first.


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Company Name HIGS Software Solutions Pvt Ltd.
Registration Registered under the Ministry of Corporate Affairs with CIN of U74999TN2020OPC135715.
Website www.higssoftware.com
Location Nagercoil, Tamil Nadu, India
Phone +91-86-8101-8401
E-mail researchguidance@higssoftware.com

Policy Section Details
Effective Date July 10, 2026
Services Covered Research paper writing, thesis writing, proposal writing, publication support, editing, internship programs, training courses, software development services, and other customized academic services. We cover end-to-end PhD research assistance.
Refund Eligibility Refunds may be considered for advance payments, payment processing errors, cancellation before work begins, or when HIGS is unable to provide the requested service.
Non-Refundable Cases Customized work that has already commenced, completed deliverables, client change of mind, journal rejection, university decisions, delays caused by the client, or services already rendered.
Cancellation Policy Orders may be cancelled before work starts. Once work has begun, cancellation requests are reviewed based on the project's progress and scope.
Publication Support Publication decisions are made by journals and publishers; therefore, publication outcomes do not qualify for refunds.
How to Request a Refund Submit your request through our support team, including your order details, payment information, and the reason for the refund.
Policy Updates HIGS Software Solutions Pvt Ltd reserves the right to modify this Refund Policy at any time by updating this page.
Last Updated Date July 10, 2026